Instructions For Requesting Home Tour Ticket Refunds
It was with deep regret that the Swiss Avenue Mother’s Day Home Tour was cancelled on Sunday, May 10th at 11:00 am. The heavy morning rains caused flooding along Swiss Avenue and Live Oak Street, with one of the tour houses inaccessible due to high water. Coupled with the lightning and National Weather Service posting alerts for a Severe Thunderstorm Warning, Tornado Watch and Flash Flood Warning for the area, our concern for public safety had to be a priority.
This is the first time in our 42-year history that the Tour has had a rain day and we appreciate the support of the many guests who attended on Saturday and those who braved the weather on Sunday to visit the District. There were many thousands of hours spent to make this event happen and we thank everyone who gave of their time and talents to make this year’s Tour possible. It was a truly difficult decision to make today.
With the decision to cancel Sunday, we have received inquiries regarding refunds for advance purchase tickets. The Home Tour is the annual fundraising event for the Swiss Avenue Historic District (SAHDA). We are a non-profit association with all tour proceeds utilized within the District for projects such as improvements at Savage Park and the medians along Swiss Avenue which is also a designated city park. We also support our local schools, library and other non-profits within our area such as Lipscomb Elementary PTA, the Lakewood Library, St. Matthew’s Church and the Friends of the Santa Fe Trail. We hope that you will consider your unused ticket as a donation to support the District and our community outreach but understand that some guests may prefer to receive a refund.
If you would like to donate your unused ticket, no action is needed.
Should you still wish to receive a refund, we will be glad to process your request. To do so, please email email@example.com with your method of purchase and the information as noted below. Requests will be responded to within 7-10 business days.
Please note, all refund requests should be received within 30 days.
For tickets purchased online through SAHD.org, please include:
• Your Name
• Date of Purchase
• Amount of Purchase
For ticket sales through Whole Foods or Talulah Belle, please mail your tickets to:
P.O. Box 140998
Dallas, Texas 75214
Please include your tickets and return mailing address for processing.
Again, we thank all of our many guests and volunteers.